Account

Learn how to manage your profile. Find answers on creating, managing, or troubleshooting your account.

How do I create an account?

To create an account, click the person icon in the upper right corner of the screen. Select "Create Account," fill out the appropriate fields and then click "Create."

I'm having trouble logging in

We're sorry you're having trouble. If you're trying to log in and you don't see a password reset email in your inbox, you may not have a Cellutrex account with us. Try signing up for an account again, if it says "email already in use", then please co

How do I update my email?

To update your email address associated with your account, please contact our Customer Support Team.

How do I update my address?

Login to your account by clicking the person icon at the top right of your screen. Once logged in, you will see an "Address" tab where you can either edit a current address, or add a new one. PLEASE NOTE: This will not update a subscription address.

How do I reset my password?

To reset your password while logged in, click the person icon in the upper right corner of the screen and select "Log Out". Then, from the login page, click "Forgot your password?" Enter your email address and "Submit." We will send a reset password

How do I unsubscribe from your email list?

We respect your efforts to keep your inbox tidy! If you'd like to opt-out of our email marketing, simply follow these easy steps:. Open an email from us and scroll to the bottom. Click “Manage Your Preferences or Unsubscribe,” and then hit the “Unsub